So my Microsoft IntelliMouse Explorer Mouse for Bluetooth (model 1001) suddenly stopped working. After putting in some new batteries and trying to pair it, my Windows 10 PC asked for a PIN code. Now that was strange – you don’t need to enter a PIN code when pairing a bluetooth mouse.
Solving the Bluetooth Mouse PIN Problem
- Right click on the Bluetooth icon in your system tray next to your clock (maybe you need to click the ^ arrow to reveal this icon) and select Add to Personal Area Network (or in my Windows 10 – Join A Personal Network)
- Click Add a Bluetooth Device. Don’t forget to press the sync button on the bottom of your bluetooth mouse
- Follow the instructions through to the end, and leave the PIN blank
- You might find the Bluetooth device list is still empty. Just reboot your PC
You’ll probably find your mouse now works.
Solution was suggested by Gino Des on the Microsoft forum – https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware-winpc/bluetooth-can-not-pair-without-pin-since-creators/12b741b5-ed2a-47ae-88c8-260c0e5666bc